The Liver Building

The Complete Legal Aid Supervisor (in-person)

Details

Speaker: Vicky Ling

Date: Tuesday 17th June, 2025

Time: 09:30 - 16:30

Areas of Law: Criminal; Family; Management

Venue:
Liverpool City Centre
TBC

Course Code: S4896

Description

This is an in-person only event & is likely to be the only date we offer for 2025

Supervisors are the key to a successful contracting relationship with the Legal Aid Agency. You have to have at least one and they are your first line of defence against audit problems.

This course covers everything supervisors need to know and includes case study examples. Attending both parts will qualify a new supervisor who hasn’t supervised before under Standard Contract Specification requirements for both the new Civil/Family Standard Contract 2024 and the Crime Standard Contracts 2022 and 2025. If you need to attend a course to qualify as a supervisor, this course is for you. It is also a useful refresher for experienced supervisors.

You will learn about:

  • Latest developments in legal aid
  • Relevant SQM and Lexcel provisions
  • SRA Competence Statement requirements for supervision
  • How supervisors qualify and maintain status, completing Supervisor forms
  • The main types of legal aid audit, including Contract Manager visits and peer review
  • Characteristics of good supervision
  • What supervisors need to look for in file reviews
  • An introduction to the inter-personal skills supervisors need; listening and feedback
  • Different approaches to supervision
  • Finding the time to supervise

Speaker Biographies

Vicky Ling worked for the Legal Aid Board when ‘franchising’ was still a twinkle in the then CEO’s eye. For over twenty years she has been an independent consultant specialising in legal aid. Vicky is co-author (with Sue James and others) of the LAG Legal Aid Handbook. She has also co-authored a complaints handling toolkit and a client care toolkit for the Law Society.

Prices

Member £175
Non-member £225
Training Passport Free
Note: 20% VAT added at checkout